Session Booking

You can create time slots that visitors and members can book for private and introductory lessons, events such as seminars and birthday parties, or for managing gym capacity due to COVID-19 or similar circumstances.

Bookable slots are created as sessions on the gym schedule. Head over to the schedule management section in your account, and create new time slots or edit existing ones, while turning on the "Available for booking" checkbox.

See the schedule help page for more details about the different options available here.

Booking through the gym website

Once you have several bookable slots, those will be available for booking on the gym schedule screen. A "Book" link will appear next to those sessions -

Clicking on it brings up the booking popup - 

You can determine what happens after a booking is scheduled through the booking settings (see more information below).

Booking through the member portal

Bookable time slots can be made available to members only. Those appear in the "Schedule" section of the member portal, and can be restricted by membership.

Members can filter the schedule view to see only available slots for booking by checking a box on top of the schedule.

Booking Settings

There are a couple of settings you can change to customize the booking experience. This settings screen is accessible by going to "Gym" from the main menu, then "Booking" -> "Settings".

  • Require Email address / phone number: Whether it is required for a visitor to leave their Email address and / or phone number when making a booking
  • Send an Email reminder the day before: Will send an Email remainder to the person who made the booking the day before their schedule date.
  • Require active membership to book a member-only session: You can require that members have an active membership that provides access to a session in order to book it (similar to the membership requirement for attendance tracking).
  • Booking Email notification: When a booking is made, the person who made the booking will receive a confirmation Email. You can also have the instructor receive a booking notification (make sure to put an Email address on their instructor profile), and optionally a booking notification will be sent to the gym Email in your account.

Managing Bookings

You can manage all upcoming and previous bookings in the bookings screen under the "Gym" section of your account. You can cancel upcoming bookings or view contact information from this screen. 

Booking an event will show a notification in your dashboard. The day of the booking, the event will show up in the dashboard under upcoming events, with the name of the person who booked the spot.