Payments

Payment History

The payment history screen lists all payments processed through the system. The list is filtered into the 4 payment statuses:

  • Paid - Shows all payments that have been marked as paid
  • Scheduled - Shows all payments that have been scheduled to a future date
  • Overdue - Shows all overdue payments
  • Refunded - Shows all the payments that have been refunded

You can also search each list by member first and last name, transaction ID (also appears on the payment invoice sent to the member), and transaction date.

Invoices

For each payment in the system, you can view the invoice details and make modifications if the payment has not been processed yet. Payment that have been processed can be refunded.

You can get to the invoice screen by clicking on the "Invoice" button in the payment list.

The invoice screen shows a summary of the payment, with details about the payee and payer, transaction information and payment status. It is formatted in a standard invoice format that can be used for bookkeeping purposes. Note: The business name appears in the invoice, if you filled it out separately from the gym name in the gym settings.

The Print icon in the top-right corner opens up the print interaction for the invoice.

Issuing Refunds

If a payment has been processed with a payment card through the system, you can issue a refund directly from the invoice screen or from the payment list. Clicking on the "Refund Transaction" button leads to the refund screen.

Note: Issuing a refund is not reversible, make sure to confirm the payment details before you continue.